Contact

How to reach the Pine Shortcut team.

Diese Seite wurde maschinell aus dem Englischen übersetzt. Die englischen und koreanischen Texte sind autoritativ.

The fastest way to reach us is email: contact@pineshortcut.com. We answer on business days (Korea time).

What to include

• The email address of your Pine Shortcut account, if you have one.
• Your Windows version and the Pine Shortcut version shown in the tray.
• What you expected to happen and what happened instead. A screenshot helps.
• For billing questions, the email address you used at checkout.

What not to send

Please never send passwords, card numbers or the contents of private snippets. We will never ask for them. If you want your data deleted, you can do it yourself from the account page, or ask us by email from the address registered to the account.

Business and bulk purchases

If you need more PCs than the online checkout allows, or want an invoice for a company, write to the same address and tell us how many PCs you need.

Business information

• Business name: Solhyang Design (솔향디자인)
• Representative: 김시현
• Business registration number: 843-54-01016
• Mail-order business registration number: 2024-강원강릉-0519
• Address: 4F, 8, Seongdeokponam-ro 162beon-gil, Gangneung-si, Gangwon-do, Republic of Korea (강원도 강릉시 성덕포남로162번길 8, 4층)
• Email: contact@pineshortcut.com